In 2018, the U.S. Bureau of Labor Statistics (BLS) estimated that the food service industry employed 5.4 million workers. That number was almost certainly higher at the start of 2020, but has greatly diminished since restaurants, bars, cafes, caterers, and school lunch programs across the country have reduced service or

So here’s the thing – when I go out to eat in New York City, I’m going because I am a lazy human who hates people but still wants to be treated nicely.  Sound accurate? Good, because that sums up a good chunk of New Yorkers – we’re jerks, but

Last week, I read a thoughtful article on this site by Jamal Frederick entitled “Tipping While Black- The Struggles of a Black Barman.” I encourage you to read it. It offers keen insight into the racial attitudes and discrepancies characteristic of tipped service work. It also reinforced the strong opinions