It’s not easy working in a restaurant these days. In fact, it’s difficult working practically any customer service job because it seems that customers now are more insufferable than ever. The number of viral videos of customer meltdowns is a good indication that more and more customers are “losing it”

Oakland has some of Alameda County’s worst COVID-19 statistics, which makes it frustrating to hear that customers in an Oakland market are verbally and physically abusing employees when asked to mask up. The San Francisco Chronicle ran a story Monday about violent customer behavior at Community Foods Market, which reinstated