The world would be a much more empathetic planet if people were able to put themselves into the shoes of others. More specifically, if people put themselves into the ugly, non-slip shoes of their server, maybe customers would be a bit more understanding when their well-done strip steak takes a

Buffet restaurants are world-renowned for their endless supply of delicacies from mashed potatoes to meatloaf to chocolate meringue pie. Diners can return to the steam table and scoop pile upon pile of food onto their plates even though they have absolutely no intention of eating all of it. People tend

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Unless you’ve been living under a Covid-free rock for the last 18 months you’ve probably heard there’s a serious shortage of restaurant workers in this country. It seems that after years of customers telling waiters and waitress to go get “real jobs,” that’s exactly what they did. The Bureau of

When some people go out to a restaurant, they suddenly think they’re a comedian auditioning for their own special on Netflix. They’ll reach into their dusty bag of Dad jokes and serve them up one after another. They think they’re channeling Kathy Griffin or Dave Chappelle when really they’re giving

It’s no surprise that a customer’s behavior can drastically influence how a server feels about that particular diner. When a group of servers were recently asked what customers do that servers consider annoying behavior, the servers questioned did not hold back. Bad Parenting So many moms and dads step over

It’s not easy working in a restaurant these days. In fact, it’s difficult working practically any customer service job because it seems that customers now are more insufferable than ever. The number of viral videos of customer meltdowns is a good indication that more and more customers are “losing it”

Waiting tables, though a noble profession it is, ultimately changes a person once they wrap that apron around their waist and begin their career. Once you’ve served food for a living for more than a few months, your DNA will change and you will realize you aren’t the same person

There’s been a trend over the last year or so of customers going into restaurants to leave huge tips for their servers and recording the interaction to post on social media. While I’m all for a deserving server receiving a holiday bonus of wads of cash, isn’t posting the event