At first thought, it might be easy to assume that the most paramount of employees in a restaurant are the servers. They are the face of the industry and sometimes customers will excuse sub-par food if the service more than makes up for it, but the server is not the

For decades, customers have been spoon-fed the notion that no matter how ridiculous their request is or how absurd their complaint might be, the customer is always right. They’ve seen the slogan on signs in restaurants and at businesses and there is probably someone, somewhere who has the immortal catchphrase

I’ve got some awesome news! We received a grant from the Civic Joy Fund to put out a literary magazine celebrating SF and acting to counter the stupid “Doom Loop” narrative. It’s a gift to the people of San Francisco. And after months of working on this project it’s now available

As restaurants slowly begin to reopen across the country after having been been closed for weeks due to the pandemic, diners and restaurant workers alike are eager to get back into the swing of things. Customers are ready to be served and servers are ready to make some tips, but

Restaurants who are eliminating the plastic straws and takeout containers that are choking the oceans, killing sea life, and washing up on our beaches

OFF MENU IS SPONSORED BY BENDER’S BECAUSE THEY ARE BADASS. DROP BY AND MAKE SOME BAD DECISIONS WITH SOME GOOD PEOPLE!   I’m happy to inform you that the Bay Area has finally gotten another place where you can consume Puerto Rican food. You’d think there’d be more than a handful of PR

Everyone should work in a restaurant at least once. Ask any server, bartender, barista, cook, dishwasher, buser, greeter, and they’ll agree. It’s a conversation I often have with other people in the restaurant industry. This conversation is half bitching about customers (sorry not sorry) and half enumerating all the ways that working in a restaurant makes you a better person.

  Filipino chef Yana Gilbuena thrives on traveling and cooking Filipino food. In 2014, she embarked on a 50-week pop-up dinner tour across the 50 U.S. states, and wrapped up the Canadian provinces in 2015.  She started the Latin America Tour in January 2016 but has to postpone due to

  The Alley in Oakland, an amazing piano bar with a great deep-fryer is feeling the heavy hand of the health inspector and needs your support.  $75,000 in upgrades are demanded and a closure of the bar’s kitchen stove was ordered until the county’s demands are met. That means no hot grub at