The online review platform known as Yelp first slithered onto the Internet all the way back in 2004. Britney Spears and Paris Hilton were the reigning queens of pop culture at the time and people were still poking each other and throwing sheep on Facebook. There are almost 200 million

Maybe you’ve noticed that going out to eat in a restaurant is more expensive than it ever used to be. The last time inflation was this high in our country, people were still talking about who shot J.R. (Dallas was a top TV show in 1982 and J.R. Ewing was

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The world would be a much more empathetic planet if people were able to put themselves into the shoes of others. More specifically, if people put themselves into the ugly, non-slip shoes of their server, maybe customers would be a bit more understanding when their well-done strip steak takes a

Buffet restaurants are world-renowned for their endless supply of delicacies from mashed potatoes to meatloaf to chocolate meringue pie. Diners can return to the steam table and scoop pile upon pile of food onto their plates even though they have absolutely no intention of eating all of it. People tend

Unless you’ve been living under a Covid-free rock for the last 18 months you’ve probably heard there’s a serious shortage of restaurant workers in this country. It seems that after years of customers telling waiters and waitress to go get “real jobs,” that’s exactly what they did. The Bureau of

When some people go out to a restaurant, they suddenly think they’re a comedian auditioning for their own special on Netflix. They’ll reach into their dusty bag of Dad jokes and serve them up one after another. They think they’re channeling Kathy Griffin or Dave Chappelle when really they’re giving

It’s no surprise that a customer’s behavior can drastically influence how a server feels about that particular diner. When a group of servers were recently asked what customers do that servers consider annoying behavior, the servers questioned did not hold back. Bad Parenting So many moms and dads step over

It’s not easy working in a restaurant these days. In fact, it’s difficult working practically any customer service job because it seems that customers now are more insufferable than ever. The number of viral videos of customer meltdowns is a good indication that more and more customers are “losing it”